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Reservation terms and cancellation conditions
Cancellation conditions 2022
Due to the corona pandemic, we have adjusted the cancellation conditions.
Summer season 2022:
• The deposit is currently due three – six weeks prior to arrival. The exact date of the deposit will be agreed when booking the room. • In the event of a cancellation due to legal measures due to the Corona virus (e.g. border closings), the deposit will be paid back. • In addition, the standard cancellation conditions (currently) apply.
Winter season 2022 / 2023:
• The deposit is currently due three weeks prior to arrival. The exact date for the deposit will be agreed when booking the room. • In the event of a cancellation due to legal measures due to the Corona virus (e.g. border closings), the deposit will be paid back. • The standard cancellation conditions apply to all other cancellations.
Our Reservation terms:
The indicated rates are valid per person and day and including the listed meals on the pricing list. The use of the wellness center is included in the price, except whirlpool and solarium. The price list is valid in at the time periods written on the price list. Although we check thoroughly before printing, we cannot be held responsible for any printing errors and reserve the right to make changes.
In the event of occupancy of a single room, the supplement will be € 16.00 per day.
Beginning on 1 January 2014, a local tax will be introduced in South Tyrol. The revenue will be used for the expansion and maintenance of infrastructure and services, as well as for the organization of cultural and sports events. The local tax of € 1,90 on a per-guest and per-overnight-stay basis will be levied at all lodging establishments. Children and adolescents under 14 years of age are exempt from levy. The local tax is payable upon departure and is listed separately on the invoice.
Animals: We regret that we can only accept animals in certain rooms. As there is regularly damage to furniture and the cleaning bill is considerably higher, we charge € 10.00, without feed. Please bring your own basket and blanket.
On the day of your arrival, the room will be available to you from around 14.00. On the day of your departure, the room must be vacated by and no later than 10.00.
Free private parking is possible on site (reservation is not needed).
In case of direct booking we ask for a down payment of ¼ to 1/3 of the total amount. In case of online booking we will storage Credit Cards details for guarantee.
Conditions in the event of cancellation:
In case that there has been a down payment, independent of the point in time when the cancellations happens, there is no possibility of refund. In case of the storage of credit card details the following conditions are applied: At least 30 days before the agreed day of arrival of the guest(s), the hotel contract can be cancelled by the guest or the person who made the booking without a cancellation fee. The cancellation must be made in writing.
In the case of a cancellation by the guest or the person who made the booking, during the period between the 30th day of the agreed day of arrival and the actual day of arrival, the guest is liable for payment of the following cancellation fees:
In the case of cancellation the day before arrival or the day of arrival, 70% of the agreed total price will be charged.
The cancellation must be made in writing and must be received by the hotel no later than the above named dates before the agreed day of arrival of the guest(s).
If the booked rooms could not be let out to another person(s), the guest or the person who made the booking is liable to pay 70% of the agreed total price.
The agreed price is the price, which was agreed for accommodation, catering and possibly other services.
If all booked rooms/beds cannot be let to another person, the percentage of the agreed price relates only to the agreed price and not the booked rooms/beds.
Holiday at the Hotel Dolomiten
Our Hotel in Dobbiaco in Alta Pusteria is surrounded by the pale and majestic peaks of the Dolomites, the UNESCO Natural World Heritage.
Our rooms are lovingly funished and comfortably equipped.
Restaurant & Pizzeria
After all that sport in the fresh mountain air, our culinary team knows just what it takes to keep hunger at bay!
The Tre Cime di Lavaredo mountain scenery is a paradise for hiking, exploring the mountains and cycling in Dobbiaco and Alta Pusteria.
Perfect snow, plenty of sunshine: Cross Country Skiing in the Dolomites - Uniquely beautiful
The privileged location right at the heart of first-class ski regions such as Monte Elmo, Plan de Corones and Cortina d’Ampezzo make Dobbiaco pefect for all winter sports fans.
In the immediate vicinity